COVID-19 UPDATE: Shipping has resumed for all products now that Auckland is in Alert Level 3! Useful and beautiful things ... hand made in Aotearoa.
COVID-19 UPDATE: Shipping has resumed for all products now that Auckland is in Alert Level 3! Useful and beautiful things ... hand made in Aotearoa.
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Refund Policy

We hope that you will be happy with your purchase from Sew Cathy Sew. 

We pride ourselves on our quality control standards, and check the quality of our products at every step of the sewing process before shipping them to our customers.

Therefore in the unlikely event that a Sew Cathy Sew product is found to be faulty when you receive it, we will of course replace the faulty product with a new product of the same design, or with a similar design of your choice (if the same design is no longer in stock).

Please choose carefully when making your purchase - Sew Cathy Sew will not accept returns of products simply because you have changed your mind after you have made a purchase.

We will also not accept returns of products that have been damaged due to issues outside of our control - for example, if the dog chewed their bandana while you weren't looking, or the toddler drew with permanent markers on the baby play and splat mat!